Terms & conditions
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We invite you to review the Terms and Conditions of Olyinka Lingerie before using our online store. Olyinka Lingerie operates under the trading name of Olyinka Lingerie Ltd, which is registered with Companies House (England and Wales) as 13481463.
Our registered office is located at 27 Old Gloucester Street, London, England, WC1N 3AX.
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By ordering through Olyinka Lingerie you are agreeing to our Terms and Conditions. If you have any questions or issues with the terms, please contact customercare@olyinka.com before placing your order. Payment must be received in full before your order can be accepted, after which we will send an email confirmation of acceptance at the given email address. All contracts between us are formed in the English language. Moreover, we can revise and amend these Terms and Conditions at any time.
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Orders Delivered within the UK
At Olyinka Lingerie, all prices are given in British Pounds Sterling (£) and include VAT. The total price and shipping costs for your order will be displayed on the checkout page. Payment must be made upon placing the order, and any changes to prices before you place an order will be communicated accordingly. We reserve the right to inform you if a product's actual price is higher than that stated in your order, at which time you may decide to cancel it.
Orders Delivered Internationally
We use a third-party reseller, Global-e, for purchases to be delivered outside of the UK. For customers inside the EU, the UK VAT rate of 20% is applied. Our website displays products in a range of currencies and you may have to pay additional import duties or taxes prior to delivery; these costs are determined by your local tax and customs office. Delays might occur due to your local customs authorities holding back goods for procedures: please refer to our shipping guide for details about current delivery costs and delivery dates.
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Please be aware that all items are subject to availability and we may not have the item you've ordered in stock. We will do our best to inform you as soon as possible if we cannot fulfil your order.
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For bespoke orders, please note that these products are made to your specifications and are therefore non-refundable. We will work with you to ensure that your bespoke order meets your requirements and specifications. Once the order has been placed and the materials have been purchased, we will be unable to make any changes to the design or cancel the order.
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We do our best to ensure that your products reach you promptly, but cannot be held liable in the event of delay or non-delivery due to circumstances outside of our control. Please note that we cannot accept responsibility or liability for any breach of our obligations under these terms & conditions if such breach is caused by external circumstances. For more information on deliveries, please visit our shipping page here.
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The returns and exchange information listed on this website are part of the Terms and Conditions. For more information, please visit our shipping and returns policy page here.
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We strive to provide accurate details and descriptions of our products at the time of publication. However, we cannot guarantee that the colours displayed on your computer or browser are a true representation. We will only accept orders for which there are no material discrepancies in terms of goods or prices as advertised on this website. Where allowed by law, any implied warranties regarding the accuracy of the information included in any materials on this website are hereby disclaimed. Furthermore, we shall not be held responsible for any damages that may arise due to reliance on the information found in these materials.
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The content of this website is owned or licensed by Olyinka Lingerie Ltd and is protected by applicable copyright laws. This means that any reproduction, manipulation, storage or distribution of its contents for any purpose other than personal non-commercial use without prior written consent from Olyinka Lingerie Ltd is strictly prohibited. Any unauthorized modification, distribution or re-posting may be subject to legal action taken against the person responsible.
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In the event that any court or competent authority determines that any of these Terms and conditions are invalid, unlawful, or unenforceable to some extent, the affected portion will be severed and all remaining terms will still be valid and enforceable to their fullest extent. Moreover, if we do not exercise our rights or remedies under these Terms for any reason, it does not mean we have waived them or that you do not have to comply with your obligations. Any waiver by us must be in writing and expressly stated as a waiver before it is officially recognized.
Any person who is not a party to these Terms shall not hold any rights under the Contracts (Rights of Third Parties) Act 1999. Lastly, these Terms and Conditions shall be construed according to English law; both parties agree to submit themselves under the jurisdiction of England's courts for disputes.
This website and its corresponding Terms & Conditions, as well as any contracts that are executed through its use, must adhere to English Law. To ensure legal compliance regarding this website, both parties agree to submit to the exclusive jurisdiction of courts located in England or Wales.